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Sales Policy

- All Sales are final and non-refundable.
- In stock items where delivery cannot be complete due to size restrictions, a delivery charge and/or restocking fee will be applied. 
- Custom orders where delivery cannot be completed due to size restrictions, a delivery charge and stocking fee will be applied.
- Upholstered furniture may be considered for exchange towards items of equal or higher value at the discretion of management. These items will only be considered when the items have NOT been out overnight and are in “new” condition (no smoke, pet odors, hair, soil, etc.).
- All Mattresses are FINAL SALE.
- Any and all damages must be noted at time of home delivery or in store pick up. 
- Osmond's Furniture will not be responsible for any damages as a result of third party delivery or pickup.